Platly

Privacy Policy

Effective date: July 2, 2026

1. Introduction

Welcome to Platly (“Platly,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and share your personal information when you access or use our mobile applications, websites (including platly.co), and related services (collectively, the “Services”). By accessing our Services and expressly consenting on our onboarding screen, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

2.1. Personal Information. When you use our Services, we may collect the following data that personally identifies you:

  • Account information: name, email address, and other details provided during registration.
  • Dietary preferences, allergies & goals: information you supply about your goal, dietary preferences, and ingredients or allergens you avoid, used to personalize recommendations.
  • Location data: with your explicit permission, we collect your current location (precise or approximate) to provide local restaurant recommendations.
  • Usage data: information on how you interact with our Services, including dish recommendation history and other user interactions.
  • Device information: automatically collected data regarding your device type, operating system version, and other technical details to optimize app performance.
  • Early-access signups: if you join the waitlist on our website, we collect the email address you provide, plus the city and goal if you choose to share them, to send early-access updates and plan restaurant coverage.

2.2. Non-Personal Information. We also gather non-personally identifiable information, such as anonymous usage statistics, crash logs collected through crash reporting tools, and aggregated analytical data.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Personalization: to tailor restaurant and dish recommendations based on your goal, dietary preferences, and location.
  • Service improvement: to monitor, analyze, and enhance our Services, including performance optimization and troubleshooting.
  • Communication: to send you important updates, notifications, and promotional communications (with your consent).
  • Security and compliance: to secure our Services, detect and prevent fraud, and comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Trusted third parties: service providers (e.g., hosting, analytics, crash reporting, customer support) who process data on our behalf.
  • Legal authorities: when required to comply with legal obligations, enforce our Terms, or protect our rights, safety, or property.
  • Business transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is entirely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we take reasonable measures to delete or anonymize your data securely.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Access & correction: the right to access, update, or correct your personal data.
  • Deletion: the right to request deletion of your data.
  • Opt-out: the right to opt out of marketing communications.
  • Data portability: the right to obtain your data in a structured, commonly used format (where applicable).

To exercise these rights, please contact us using the details provided in Section 13.

8. Explicit Consent and Onboarding

Upon first using our Services, you will be presented with a consent screen that clearly explains our Privacy Policy and Terms & Conditions. By tapping “I Agree,” you provide explicit consent for the collection, use, and sharing of your data as described herein.

9. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from users under 13. If you believe we have inadvertently collected such data, please contact us immediately so that we may take corrective measures.

10. International Data Transfers

Since Platly is currently available only in the United States, your data will be processed within U.S. borders. However, if any data is transferred to other countries, we ensure that it is handled in compliance with applicable U.S. privacy laws.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.” Your continued use of our Services after such changes signifies your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: